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Soft Mobility

Along with you whilst walking or riding your (electric) bike, scooter or step (max 25 km/h).

Your journeys walking, on electric bikes, speed bikes, electric scooters, …
Assistance in Belgium and up to 30 km beyond its borders.
Your liability in the event of physical injury or property damage to a third party anywhere in the world.

Is a Soft Mobility cover for you?

Why do you need a Soft Mobility cover?

Using soft mobility means respecting the environment and your health. Unfortunately, accidents linked to the use of these means of mobility are frequent, accounting for 20% of all traffic accidents. The journeys you make can quickly become very costly if you injure yourself or someone else.

When do you need a Soft Mobility cover?

As soon as you get around on foot or use a soft mobility device such as a bike, step or scooter, we recommend that you subscribe to a soft mobility insurance. It also covers your liability when traveling abroad, anywhere in the world.

What is covered and what isn't?

In the belief that real-life examples speak louder than definitions, here are some of the most common uses of the cover:

The main things that are covered

  • Shared mobility: while riding a shared scooter, you collide with another rider who suffers a nasty fall? Covered.
  • Using your personal mode of transport: you knock down and injure a pedestrian while riding your bike? Covered.
  • Biking: your bike's battery no longer works? Stuck far from home without a spare inner tube? We're here to help.

Some things that aren't covered

  • Mandatory liability insurance: if you drive a vehicule riding at more than 25 km/h, you need a specific insurance. Sorry, not covered.
  • Unlicensed vehicle: you've tampered with your electric scooter and it no longer complies with regulations? Sorry, not covered.
  • Repair costs for your soft mobility vehicle: had an accident with your electric scooter and the frame needs replacing? Sorry, not covered.
Check the information document (IPID)
For full details of the policy check out our terms and conditions.

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